Which Employees or Positions Do You Rely on Most?

It’s standard operating procedure for marketers to segment customers according to their value to the organization, to ensure that those who are most vital to the growth and profitability of a company are well-cared-for and don’t disappear. The same needs to be done with regard to employees. Appearances can be deceiving. For example, your largest[…]

Caution: Lavish Praise Can Backfire

An exhaustive study, published in Psychological Science in the Public Interest, raised strong doubts about the value of efforts to lift the self-esteem of students and of employees. The research team that authored the study reviewed research papers going back 30 years. The team, headed by psychologist Roy Baumeister, looked at links between how highly[…]

FMLA: The Law that Never Sleeps

The Family and Medical Leave Act (FMLA) is often tweaked, adjusted or reinterpreted as cases of alleged abuse continue to pop up and courts are asked to weigh in. With so much change, it’s a good idea to check your policies regularly. Is your company in compliance? Here’s a very streamlined recap of the top[…]