Performance Reviews: How They Go Wrong

One view on how to do good performance reviews: The foundation of your performance evaluation system is the job description you wrote for each of your employees. A supervisor need only compare an employee’s performance against standards you identified in a job description to discover whether an employee does a job competently. Your evaluation process[…]

Follow the Law When Using Background Checks for Hiring

More and more employers are using background checks as a regular part of the hiring process, and it’s easy to understand why. When it comes to the need to protect your business, your workforce and your customers, the stakes are high. The Society for Human Resource Management (SHRM) spells out a few good reasons why[…]

Dilemma: How Long to Hold a Job Open?

Occasionally, employees want or need to be away from work after they have used up all their accrued vacation, paid sick leave, and paid personal time off. For example, an employee may be out collecting Workers’ Compensation benefits for months, even a year or more. So, you need to let employees know the circumstances under[…]

Personnel Files: Who Keeps Them?

What goes into personnel files? And who is responsible for maintaining employee records and payroll records? Here are four questions on these topics, along with answers:   What kinds of information and records should I keep in my personnel files? Any information and documentation relating to the hiring, evaluation, discipline, pay, advancement and termination of[…]

Which Employees or Positions Do You Rely on Most?

It’s standard operating procedure for marketers to segment customers according to their value to the organization, to ensure that those who are most vital to the growth and profitability of a company are well-cared-for and don’t disappear. The same needs to be done with regard to employees. Appearances can be deceiving. For example, your largest[…]

Caution: Lavish Praise Can Backfire

An exhaustive study, published in Psychological Science in the Public Interest, raised strong doubts about the value of efforts to lift the self-esteem of students and of employees. The research team that authored the study reviewed research papers going back 30 years. The team, headed by psychologist Roy Baumeister, looked at links between how highly[…]